When it comes to reliable, durable tools, Ridgid has long been a trusted name. Known for its wide range of high-quality products, the Ridgid brand continues to cater to professionals in plumbing, construction, and HVAC industries. But who exactly is behind Ridgid power tools? The answer lies in its parent company, Emerson Electric Co., and a strategic partnership with Techtronic Industries.
Manufacturer Information
Emerson Electric Co.
Ridgid is a subsidiary of Emerson Electric Co., a multinational conglomerate renowned for producing industrial tools and equipment. Emerson Electric, based in St. Louis, Missouri, operates in various sectors, including industrial automation, electrical components, and HVAC systems. As part of Emerson’s portfolio, Ridgid benefits from the conglomerate’s extensive expertise and global reach, delivering tools and equipment that meet the needs of professionals across the globe.
History
Ridgid was founded in 1923 by the Ridge Tool Company, originally specializing in pipe wrenches. The brand quickly gained a reputation for manufacturing durable, high-quality hand tools that were essential for plumbing and mechanical work. In 1966, Ridgid was acquired by Emerson Electric, further strengthening the brand’s position in the industrial tools market.
Since its acquisition, Ridgid has expanded its product line, embracing new technologies and innovations to meet the evolving needs of the professional trades. Despite the changes over the years, Ridgid has remained true to its founding principles of durability and reliability.
Product Range
Tool Types
Ridgid offers a comprehensive range of tools designed for professionals in plumbing, construction, and HVAC industries. Some of the most popular tools produced under the Ridgid brand include:
Pipe Wrenches: Ridgid’s signature product, these heavy-duty wrenches are known for their durability and ability to withstand tough tasks in pipe installation and repair.
Cordless Drills and Impact Drivers: Offering power and precision, Ridgid’s drills are designed for a wide range of applications.
Saws: Ridgid produces a variety of saws, including circular saws and reciprocating saws, suitable for cutting through various materials.
Wet/Dry Vacuums: Ridgid’s line of vacuums is known for their suction power and durability, making them ideal for both commercial and residential use.
These tools are built to handle the demands of professionals working in challenging environments, where reliability and performance are paramount.
Target Audience
Ridgid tools are primarily aimed at professionals in the plumbing, construction, and HVAC industries. From pipe fitters and plumbers to contractors and maintenance workers, Ridgid is a go-to brand for those who require tools that can withstand long hours of use while delivering consistent results. The brand has become synonymous with quality and durability, making it a favorite among tradespeople worldwide.
Association with Other Brands
Techtronic Industries (TTI)
While Ridgid’s hand tools and pipe wrenches are designed and manufactured by Emerson Electric, its line of cordless power tools is licensed to Techtronic Industries (TTI). TTI is a multinational corporation that also owns popular tool brands like Milwaukee Tool and Ryobi. Through this partnership, Ridgid power tools benefit from TTI’s expertise in cordless technology, offering consumers high-performance tools with the latest innovations in battery life and power efficiency.
Emerson Electric’s Portfolio
In addition to Ridgid, Emerson Electric owns and operates a variety of other well-known brands in the tool and equipment sector. These include Black & Decker, Craftsman, and DeWalt. While Ridgid focuses on industrial-grade tools, these brands serve different segments of the market, with Black & Decker and Craftsman providing more consumer-oriented products, and DeWalt specializing in high-performance power tools for professionals.
Quality and Innovation
Durability
Ridgid is renowned for producing durable tools that stand the test of time, especially its iconic red pipe wrenches. These tools are designed for tough, heavy-duty use and are built to endure the demands of professional trades. Ridgid’s commitment to durability extends across its entire product line, ensuring that every tool it produces offers long-lasting performance, even in the most challenging environments.
Innovation
Ridgid continues to innovate, incorporating new technologies into its products. Recent innovations include advancements in cordless power tool technology, with improved battery performance and extended run-time. Ridgid’s commitment to innovation ensures that its tools remain at the forefront of the industry, meeting the evolving needs of professionals.
Customer Support and Warranty
Customer Service
Ridgid has earned a reputation for excellent customer service, offering support through a variety of channels, including phone, email, and live chat. The brand also provides a comprehensive online resource center with troubleshooting guides, user manuals, and FAQs to assist customers.
Warranty Policies
One of Ridgid’s standout features is its impressive warranty policy. Ridgid offers a Lifetime Service Agreement (LSA) on many of its tools, ensuring that customers can rely on the brand for repairs and replacements should issues arise. This warranty covers parts and labor, which can be a huge benefit for professionals who rely on their tools day in and day out.
Service Centers
Ridgid has an extensive network of authorized service centers that provide repairs and maintenance for their tools. These centers are equipped to handle everything from minor repairs to complete tool refurbishments, ensuring that Ridgid customers receive the best possible service.
Conclusion
Ridgid power tools are manufactured by Emerson Electric, a company with a long history of producing industrial-grade equipment. Known for their durability, innovation, and high performance, Ridgid tools cater to professionals in a variety of fields, including plumbing, construction, and HVAC. Through its partnership with Techtronic Industries, Ridgid offers cutting-edge cordless power tools, making it a reliable choice for those seeking tools that can handle the toughest jobs. With strong customer support, a solid warranty program, and an established reputation for quality, Ridgid remains a top choice for tradespeople around the world.
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